Who we are

Introduction

Adxo Media is a platform designed to help customers manage their TikTok ad accounts effectively. This platform simplifies the process for all users, enhancing efficiency. Adxo Media is a leading, official, and strategic agency partner of TikTok in the e-commerce industry based in Vietnam. Our vision is to provide the highest quality service and to be a reliable companion to customers in the MMO community.

When you work with us, all issues related to running ads on TikTok are resolved swiftly and professionally, thanks to our experienced customer support team and our strong partnership with TikTok.

Adxo Media is honored to help you conquer TikTok Ads and achieve significant revenue growth!

Privacy Policy

We understand that you care about how your information is used and shared, and we appreciate your trust in us to handle it carefully and sensibly. This Privacy Policy outlines how Adxo Media and its affiliates (collectively “Adxo Media”) collect and process your personal information through our website, devices, products, and services that reference this Privacy Policy. By using Adxo Media’s services, you consent to the practices described in this Privacy Policy.

What Information Does Adxo Media Collect?

Adxo Media collects your information to support your use of the TikTok platform. Your information also helps us assist you while you use the TikTok platform.

We collect the following types of information:

  • Your TikTok account information
  • Your payment information
  • Your campaigns

All information we receive from you is intended to ensure the stable operation of your business. You understand that we only share your information with TikTok, and TikTok will use your information in accordance with their Privacy Policy, available at TikTok Privacy Policy.

For What Purposes Does Adxo Media Use Your Information?

We use your information to operate, provide, develop, and improve the services we offer. These purposes include:

  • Supporting your use of the TikTok platform within the scope of services provided by Adxo Media (visit Terms of Services for more details)
  • Providing information to TikTok in accordance with the Framework Agreement between Adxo Media and TikTok
  • Complying with legal obligations. In certain cases, we collect and use your information to comply with laws.
  • Communicating with you. We use your information to communicate with you regarding Adxo Media via various channels (e.g., phone, email, chat).

What Information Do You Receive From Us?

To assist you in using our services, you will receive the following information:

  • Our pricing policy
  • Our payment information
  • Consultancy to help you use the TikTok platform, which we do not publish on any channels.

You understand that you are not permitted to share or provide any information you receive from us for any purpose to any third party.

Does Adxo Media Share Your Information?

Your information is a vital part of our business, and we do not sell your information to others. We share your information only as described below and with subsidiaries that Adxo Media controls, which either adhere to this Privacy Policy or follow practices that are at least as protective as those described in this Privacy Policy.

  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf.
  • Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, your information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless the customer consents otherwise). In the unlikely event that Adxo Media or substantially all of its assets are acquired, customer information will, of course, be one of the transferred assets.
  • Protection of Adxo Media and Others: We release accounts and other information when we believe release is appropriate to comply with the law, enforce or apply our Terms of Services and other agreements, or protect the rights, property, or safety of Adxo Media, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

  • We protect the security of your information during transmission using encryption protocols and software.
  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before disclosing personal information to you.
  • Our devices offer security features to protect against unauthorized access and data loss. You can control these features and configure them based on your needs.

Adxo Media – The best official TikTok Agency for E-commerce
Website: https://www.adxomedia.com